All our products have a warranty of up to 30 days against manufacturing defects (for electronic products), guaranteed by the consumer code. Remember that defects caused by misuse of the product are not covered by the warranty.
Yes! Our website is as secure as any other major website. We work with the largest e-commerce security platform in the world, Stripe.
In addition, our website has SSL security, which is required by law for all online stores worldwide, as it encrypts all transactions made on the website, ensuring the confidentiality of all information.
Delivery time may vary between 7 and 25 business days depending on the buyer’s region. Delivery will be made via post, we will send a tracking code via email or WhatsApp 1 to 3 business days after purchase confirmation, to track the progress of your order, please keep an eye on your tracking code to avoid possible delivery problems such as recipient absent.
Yes. We value transparency and that is why all products are sent with valid tracking codes by the post office.
Yes, to serve our customers in the best possible way, we provide access to Mercado Pago services, the largest and best-known payment gateway in the world. With it, you can make purchases in up to 12 installments with one of the best interest rates on the market, in addition to all the security and convenience offered.
Contact our support through the contact page (Click Here), within 30 days after the date of receipt of the product, we will arrange the sending of a new product or refund of the purchase.
Didn’t find the answer to your question here? Contact us, visit our contact page by clicking here.